Soul Kittie Pet House Puchong 心灵知喵 - Pet Hotel , Grooming , DayCare , Boarding & Retail

2.8(11) See reviews on Google ✓ Verified

Dog GroomingCat GroomingFull-Service GroomingSpecialty & Breed-Specific GroomingPet Spa & Add-On Treatments

56 low data

composite score

Services: Dog Grooming, Cat Grooming, Full-Service Grooming
Reviews: 11

What recent reviews say

Soul Kittie offers pet boarding, grooming, and day care with a mixed track record. While some customers praise clean facilities, friendly staff, and structured care routines, others report uneven grooming results, hygiene lapses that led to parasite infestations, and aggressive upselling of overpriced supplies. Service quality appears inconsistent.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

friendly and patient staff (when present)
clean facility and organised boarding
home-cooked meals for boarding pets
transparent video updates during stays

Watch-outs

uneven grooming cuts and improper length
poor hygiene controls leading to ticks and lice infestations
overpriced retail products with questionable sourcing
unprofessional sales practices and high-pressure upselling

friendly-staffclean-facilityuneven-cutpoor-hygieneoverpriced

Strengths

Clean, well-organised boarding facilities with video updates
Home-cooked meal options for boarding pets
Multi-service offering (grooming, boarding, day care, retail)

How we scored this

Methodology

Star rating 40

Review volume 47

Review recency 81

Review sentiment 49

Profile completeness 100

Verification 30

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